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SERVICE

Partner-focused service ensuring your crushing equipment delivers maximum value

Why Choose MIDAS

Integrating specialty and innovation into the products and services provided reducing customer investment and improving customer returns

Customized Process

Customized Production Process

The production process integrates digital intelligent pattern processing with careful quality control at every stage, ensuring traceability and risk prevention.

Equipment Layout

Equipment Optimization Layout

Scientific workflow design in limited workshop spaces to maximize efficiency, avoid congestion, and fully utilize spatial arrangements for optimal production.

Smart Control

Intelligent Control Technology

Advanced sensor systems and protection technologies greatly improve equipment reliability and performance, seamlessly integrating into our high-efficiency production process.

Comprehensive MIDAS Services

Expert solutions for every stage of your equipment lifecycle, ensuring optimal performance and reliability.

Spare Parts
01

Spare Parts

Genuine components engineered to exact specifications, ensuring compatibility and longevity. Our extensive inventory and global logistics network deliver the right parts when you need them.

Factory-certified parts preventing cascading failures
24-hour shipping commitment minimizing downtime
On-site parts inventory shipped with equipment
Professional replacement training provided
Complete documentation included
Installation & Commissioning
02

Installation & Commissioning

Expert technicians ensure your equipment is perfectly installed and calibrated to manufacturer specifications. Our methodical commissioning process guarantees peak performance from day one.

Professional installation guidance by our engineering team at your project site
Precise calibration and adjustment for optimal performance in local conditions
Rapid equipment startup to accelerate your return on investment
After-Sales Service
03

After-Sales Service

Comprehensive support beyond purchase, including warranty management, regular check-ups, and responsive issue resolution. Our dedicated team ensures your complete satisfaction throughout the equipment lifecycle.

24/7 remote service available worldwide
Multi-channel support via phone, video conference, and email
Advanced remote diagnostics to minimize downtime
Rapid field engineer deployment for complex issues
Operation & Maintenance
04

Operation & Maintenance

Proactive maintenance programs and operational training to maximize equipment efficiency and lifespan. Our specialized technicians deliver preventive care that minimizes downtime and optimizes performance.

Comprehensive training programs for your team
Preventative maintenance techniques to reduce failures
Remote data analysis with regular health checks
Scientific maintenance planning to extend equipment life and reduce costs
Technical Support
05

Technical Support

Expert assistance available 24/7 through multiple channels, including remote diagnostics and troubleshooting. Our technical specialists provide rapid solutions to minimize disruptions and maintain operational continuity.

Consultation services from experienced engineers
Customized process optimization and production solutions
Technical upgrade recommendations to maintain industry-leading performance
Expert guidance to overcome challenges and support business growth